Terms of Use
Service: 1:1 Coaching Package (the “Package”).
These terms are effective as of the date that you accept them, by and between Former Lawyer LLC (hereinafter referred to as the “Coach”) and yourself (hereinafter referred to as the “Client”). The Client and the Coach will be collectively referred to as the Parties.
When you accept these terms, you agree to the following:
1. Program/Service Description
- The number and duration of coaching calls specified in Thrivecart or Calendly for the package or call that you have chosen.
- If your package includes email and/or voice message access: Email and/or Voxer access is available between 9 a.m. and 4 p.m. Eastern Monday through Friday. Responses can be expected within 24 business hours.
- Calls expire 6 months from the date of purchase unless otherwise specified.
2. Payment
The Client will pay the Investment as specified in Thrivecart or Calendly.
Late / No Payments:
If you opt for a payment plan, you will remain responsible for those payments. You may not cancel or avoid these payments.
When you pay for the Package by credit card, you authorize and give permission to Former Lawyer LLC to charge your credit or debit card for the amount owed for payment of the Package.
When you purchase the Package, your information (i.e. credit card and contact info) may be collected by the third-party merchant Stripe, who may have privacy policies or security practices that are different than ours. Former Lawyer LLC is not responsible for the merchant’s independent policies or practices. Whether you elect to pay for the Package as a one-time payment, or through a payment plan, you are giving Former Lawyer LLC permission to charge you for the amount owed for the Package under either payment plan.
In the event that any payment is not successfully made by the due date, you have a three (3) day grace period to make the payment. The Coach will not perform any additional services for the Client until payment is completed and the Client’s access to any client portal or materials may be removed until payment is made. If such payment is not received within the grace period, the Coach will terminate the Package. If you fail to make payment within the grace period or at any other time, you are still responsible for all payments for the full cost of the Program.
If you choose the payment plan for the Package, you hereby authorize and give permission to Former Lawyer LLC to automatically charge your credit or debit card as payment for the Package, for which you will receive an electronic receipt, at the time in which payment is due without any additional authorization from you.
3. Refund Policy
- No Refunds
The Coach will do everything within her ability to ensure the Client’s satisfaction with the Package. The Coach expects that the Client will do the same. Refunds will not be issued for coaching services already conducted. If, for any reason, the Coach is unable to fulfill her obligations to the Client, the Client will be refunded in full for any part of the Session paid for but not yet rendered.
- No Chargebacks
The Client will not, under any circumstances, issue or threaten to issue any chargebacks to the Coach or to the Client’s credit card and/or form of payment (i.e., PayPal) for any reason whatsoever related to the Package. In the event of a chargeback, the Coach reserves her right to report it to the credit bureaus as a delinquent account.
4. Term & Termination
The Package is for the number of weeks or months specified in Thrivecart. The Client understands that the Parties do not have a 1:1 coaching relationship after the end of the Package. If the Parties choose to continue their relationship in any way, a separate and distinct agreement will be entered into and agreed upon.
The Coach may, for any reason, terminate the Package with a refund issued to the Client.
5. Client Commitments
The Client agrees to the following as part of the Package:
- The Client shall participate fully in each call, and any other part of the program, to the best of his/her ability.
- The Client shall immediately inform the Coach of any issues or difficulties he/she may have with the Package.
- The Client shall complete payment of the Investment according to the Terms herein.
6. Coach Commitments
The Coach agrees to the following as part of the Package:
- The Coach shall participate fully and intently in the calls, and any other part of the program, to the best of his/her ability.
- The Coach will support the Client to the best of his/her abilities in accordance with Section I of these Terms.
- The Coach will not, at any time, either directly or indirectly, use any information disclosed by the Client for the Coach’s own benefit, nor will the Coach disclose or communicate, in any manner, any information to a third party about the Client. The Coach will not divulge that the Parties are in a coaching relationship without your express permission.
- The Coach agrees to conduct the calls by Zoom.
7. Disclaimer
The Client understands that the Coach is a career coach. Further, the Coach has not promised, nor shall she be obligated to act as a therapist by providing psychological counseling, psychoanalysis or behavioral therapy.
8. Cancellations & Rescheduling Appointments
If you are unable to keep an appointment that we have, please provide 24-hour’s notice to the Coach. The Client can reschedule their appointment by using the links in the scheduling emails. The Client may reschedule up to 2 times before forfeiting that session.
9. Limitation of Liability
Notwithstanding anything to the contrary contained herein, the Client’s sole and exclusive remedy for negligence, failure to perform, or breach by the Coach hereunder shall be a refund of the amount paid. IN NO EVENT SHALL THE COACH BE LIABLE TO THE CLIENT FOR ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
10. Indemnification
Client agrees to indemnify and hold harmless the Coach, Former Lawyer LLC and its agents, employees, representatives, successors and assigns from all direct and third party claims, losses, expenses, fees, including attorneys’ fees, costs, and judgments that may be asserted against Former Lawyer LLC or the Coach, by any third parties that result from the errors, negligence, acts, and/or omissions of the Client and/or the Coach.
11. ARBITRATION
Any controversy or claim between the Parties shall be settled by arbitration before a single, mutually agreed upon arbitrator under the then current rules of the American Arbitration Association (“AAA”). If the Parties cannot agree upon an arbitrator, then each party shall appoint one arbitrator and then both arbitrators, in turn, shall appoint a third neutral arbitrator to hear the matter. The decision and award of the arbitrator shall be final and binding and the award so rendered may be entered in a state court of Pennsylvania. The arbitration hearing shall be held in the state of Pennsylvania. Each party shall pay its own costs and expenses related to the arbitration, and shall split the cost of the arbitrator equally. The arbitrator will have no authority to award punitive or other non-compensatory damages to either party. No damages excluded by or in excess of any damage limitations set forth in these Terms shall be awarded. The sole remedy for the Client shall be a refund of any amount paid to the Coach.
12. Entire Agreement
These Terms contains the entire agreement between the Parties. There are no other promises or conditions in any other agreement (oral or written) between the Parties.
13. Severability
The provisions of these Terms shall be deemed severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision hereof. If any Section, subsection, sentence, or clause of these Terms shall be adjudged illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms as a whole or on any Section, subsection, sentence, or clause hereof not expressly so adjudged.
14. Applicable Law + Venue
These Terms shall be governed by and construed and enforced in accordance with the laws of the State of Pennsylvania, United States as they apply to contracts entered into and wholly to be performed in the State of Pennsylvania, United States. The Federal and State courts within the State of Pennsylvania, United States shall have exclusive jurisdiction to adjudicate any dispute arising out of or from these Terms.
15. Confidentiality
These Terms are considered a mutual non-disclosure agreement. Both Parties agree not to disclose, reveal or make use of any information learned by either party throughout the Session (“Confidential Information”). Confidential Information includes, but is not limited to, information disclosed in connection with these Terms, and shall not include information rightfully obtained from a third party. Both Parties shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its own Confidential Information. The obligation of the Parties hereunder to hold the information confidential does not apply to information that is subsequently acquired by either Party from a third party who has a bona fide right to make such information available without restriction. Both Parties agree that any and all Confidential Information learned as of the Effective Date shall survive the termination, revocation, or expiration of the Terms.
Permitted Disclosure. Notwithstanding anything in the foregoing, the Parties may disclose Confidential Information to the extent necessary as required by law, a court of competent jurisdiction, and/or any governmental authority or agency. Where permitted by law or legally permissible, the Parties shall disclose a request for information in writing to the other prior to disclosure.
BY ACCEPTING THESE TERMS OF USE, YOU CERTIFY THAT YOU HAVE READ AND AGREED TO THE TERMS AS STATED ABOVE.